Store Policy
CUSTOMER CARE
At Northern Whiskers, we want to give our customers the most enjoyable shopping experience possible. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies, which detail the way we operate our business. If you can’t find the information you’re looking for, get in touch. We look forward to seeing you.
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DISCLAIMER
While we strive to make sure that our products are safe and secure for your pets, we cannot guarantee that our items will be suitable for all pets and all situations. We recommend that you always supervise your pet while using our products and check them regularly for wear and tear.
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By using our products, you agree to assume all responsibility and liability for the use of our products. Northern Whiskers will not be held liable for any injuries, damages, adverse reactions or losses resulting from the use of our products.
Certain products are handmade and therefore colours and finishes may differ and vary.
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By placing an order on our website, you agree to the terms of this disclaimer. If you do not agree with the terms, please do not purchase our products.
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The information provided on this website is for general informational purposes only. While we strive to keep the information up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
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By using this website, you agree to the terms of this disclaimer. If you do not agree with the terms, please do not use this website.
PRIVACY & SAFETY
Northern Whiskers ("we", "our", "us" or "Northern Whiskers") respects the privacy of our customers. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you or that you provide to us in connection with your use of our store website. Please read these policies carefully before accessing our using our website. By accessing or using any part of our website, you signify your understanding of the terms set out in this Privacy Policy. We reserve the right to update, change or replace any part of our Privacy Policy by posting updates and/or changes to our website. It is your responsibility to check for changes.
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Our store is hosted on Wix Inc. They provide us with with the online e-commerce platform that allows us to sell our products and services to you.
We use your information only for the following reasons:
- To provide the service you request
- To respond to enquiries we receive from you or in connection with a transaction you initiate
- To analyze, manage and improve the website
- To notify you of special offers and other services that we believe may be of interest to you or to send you current mailings
- To provide you with advertisements about goods and services that may be of interest to you
- To notify you that you may have been selected as a winner of a contest or sweepstakes
- To gather analytics information for the website; or
- For any other specific business purpose stated at the time you provide your information
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TERMS OF SERVICE
By accessing and/or using our website, you confirm that you are at least the age of majority in your province or state of residence or that your are the age of majority and have given permission to minor dependents to use this site. You may not use our products for any illegal or unauthorized purposes.
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We are not responsible if information made available on this site is not accurate, complete or current.
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Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
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We have tried our best to show you an accurate depiction of the products you are purchasing with the pictures provided on our website but we cannot guarantee that your monitor displays the colours accurately.
Northern Whiskers reserves the right to limit sales to any person or region. All descriptions of products or product pricing are subject to change at anytime without notice. We also reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, information purchased or obtained by you will meet your expectations.
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We reserve the right to refuse and/or cancel any order, at any time for any reason.
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While placing your order with our store, you agree to provide accurate information.
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We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. These third-party links are not affiliated in any way with us. You agree that we have no liability relating to your use of these optional third-party tools.
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Please note that the handmade accessories Northern Whiskers makes are not meant to be used as toys and pets should be supervised while wearing them. It is your responsibility to insure your pet's safety while using our product. If you notice any damage, please discard the item.
WHOLESALE INQUIRIES
We are accepting wholesale orders but will need more time to prepare orders and may need time to order more fabric and other supplies depending on the number of items you order. If you are interested in a wholesale order, please contact me.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
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FINAL NOTE
By using our website and purchasing our products, you acknowledge and agree to our disclaimer and terms of use.